Frequently Asked Questions
What’s included with my ticket?
Your ticket grants you entry to the event, a delicious lunch, and five hours of entertainment with DJs and performances. If you’ve pre-ordered a table package, it will be set up and ready for your arrival.
Are hen parties welcome?
Absolutely! In fact, we offer a “Hen Goes Free” policy and gladly accommodate fancy dress (within reason). We also offer special hen party packages to make the day extra special. Please get in touch at least 14 days before the event to find out more.
How can I book a table?
Tables must be booked as a group (we do not offer individual tickets unless you’re adding to an existing table booking). Each table accommodates 2 to 10 guests. Larger parties will be seated across multiple tables grouped in the same area.
What’s on the menu?
Our menus are designed to match the theme of each event and may change. Menu details are released in advance via email and our social media channels, so be sure to follow us for updates.
Do you offer anything special for birthdays?
We sure do! Celebrate in style with optional birthday table packages and personalised cake boxes. Get in touch via email at least 14 days before the event to arrange.
Do you cater to allergies, gluten-free, or vegan diets?
Yes, always. Just email us your dietary requirements at least 14 days before the event, and we’ll make sure you’re fully catered for.
Is food pre-ordering required?
Yes. All food must be pre-ordered a minimum of 14 days before the event. A menu will be sent to the lead guest for your group to coordinate orders.
What’s the difference between Butterfly Brunch, Social Butterflies, and Butterfly Supper Club?
- Butterfly Brunch is our signature daytime experience.
- Social Butterflies are elegant outdoor events set in gardens or country manors, featuring sparkling afternoon tea with our signature décor and entertainment.
- Butterfly Supper Club offers a unique evening twist on the brunch experience, with added flair.
What if I can’t attend after purchasing tickets?
All tickets are non-refundable and non-transferable due to the bespoke nature of our events. Please double-check your availability before booking.
What if the weather is bad?
We always have a backup plan. If the event can’t go ahead outdoors due to weather, we’ll relocate to a prepared indoor space to ensure the celebration continues.
